Your Best Innovation Bet: Technology + Continuous Improvement.
As a business owner, you likely talk a lot about continuous improvement, and you may even have adopted a methodology to bring structure to the process of identifying and acting upon opportunities for improvement. Small incremental changes, employees’ ideas and KPI's established for different roles within your company. Yet “set it and forget it” is a common approach to handling business technology. Here’s why IT needs your ongoing attention too.
In order to survive, businesses must improve. And nowadays, IT must assume the task of driving much of the improvement in business processes as well as improving its own processes. Because of the unique role of information technology (IT) to support functions in most organizations, process improvement means improving both the processes of its internal management system and the business it supports.
Don’t leave your IT sitting unattended
It is clear that for most organizations today, information technology (IT) infrastructure and management is the backbone of all critical processes.
Your competition is increasing, and it can feel as if it is doing so exponentially. Why? There are lower barriers to entry in many businesses. The marketplace has gone global. Transaction costs are declining. Technological advances, automation, and AI are making processes more efficient and increasing productivity.
Your business can’t stand still. Don't let your IT keeps getting old and obsolete.
Sure, the very term “continuous improvement” may have you twitching with discomfort. Not that buzzword again! Yet taking an “if it ain’t broke don’t fix it” approach to IT could be hurting your business. Settling for “alright” or relying on “the way we’ve always done it” could leave you lagging behind competitors.
Your business may not have a CIO lobbying for the latest tech, but every business can benefit from asking itself: “can we be doing this better?”. Of course, you don’t know what you don’t know.
You are focusing on your industry, not all the new technology, automation, artificial intelligence, or machine learning to:
Innovate process
Automate routine, repetitive tasks
Increase productivity
Enable global collaboration
Streamline workflow
Integrate existing applications
Support informed decisions
Optimize information access
Enhance document, data exchange
Advance analysis-based action
The Value of a MSP Partnership
A managed services provider (MSP) can answer the technology questions you don’t even know to ask. Don’t rely on the old way of doing things. You don’t need to suffer through long, drawn-out processes and the inefficiency of manual work. Your business can partner with an MSP to embrace the power of digital transformation.
Protecting your business from cyber bad guys isn’t the only thing an MSP can do. An MSP can help you improve processes, exceed customer expectations, and reduce costs, all while minimizing your risk.
The MSP will get to know the ways in which you do business and your vision for the future. The MSP can help your business work smarter and reach its goals faster. Understanding available improvements, the MSP can make recommendations to fit your budget and help you become better, faster, and more agile.
Of course, incorporating continuous improvement in your technology can mean making changes to the way you work. Your employees may shudder. That’s why it’s important to work with a partner that can help you clearly articulate the value of digital transformation.
Your people will want to know “what’s in it for me,” and the MSP can help you provide the answer. Explaining how innovation will help employees do their job better or drive business outcomes is key. Working with an MSP means intentional strategy drives your technology improvements. That's the foundation for successful implementation and adoption.
Don’t settle for a one-size-fits-all, set-and-sit approach to information technology. Your competition will be happy if you do. Instead, work with an MSP that doesn’t just keep your technology running and your systems secure. Join forces with a service provider who is your strategic partner – they'll ensure your technology is continuously improving.
You’re not alone. Adapt with us.
By continually focusing on enhancing the business rather than simply maintaining it, your IT functions will be forced to improve themselves, by first adopting a more rigorous focus on the customer.
When you turn to Zakini as your MSP, the first step in making this happen is for us to understand your business at its core. For an initial period of time, we get fully involved with your processes to understand your company’s internal engineering and to feel the pain of your customers.
It’s only when we see the processes through your customers’ lens, that we can support or guide you through the observation, analysis and solution of the problems in your business. We may deploy many different methodologies and available tools, but the end result remains the same: process improvement.
Call us to talk. You’re not alone in your struggle to continuously improve.
We can answer your questions and plan strategic improvement. No matter what your industry or business size is, you can enjoy our technology expertise to beat your competitors. Reach to us at 305 400 0992.